International orders

SHIPPING WORLDWIDE

We’re thrilled to welcome customers from around the globe. Below is everything you need to know about placing international orders with Aika The Label.

COUNTRIES WE SHIP TO

We ship to most countries worldwide. If your country is not listed at checkout, feel free to reach out to us — we’ll do our best to help.

PAYMENT METHODS FOR INTERNATIONAL ORDERS

All international orders must be prepaid. You can pay via:

  1. Credit / Debit Cards
  2. Bank Transfer (in Indian Rupees) — any foreign exchange or conversion charges are borne by the customer

SHIPPING CHARGES 

  1. Shipping costs are automatically calculated at checkout and depend on the destination and parcel size/weight.
  2. Dispatch time: 7–10 business days from the date your order is confirmed (for standard items).
  3. Made-to-order or customized pieces may take slightly longer, and we’ll notify you via email.
  4. Delivery time: Expect 7–15 business days from dispatch, depending on customs processing and your country’s logistics network.

CUSTOM DUTIES

  1. Imports, customs duties, and taxes may apply when your order reaches your country. These charges must be paid by the recipient.
    We have no control over these charges and cannot forecast them — they depend on your country’s regulations and policies.
  2. If you refuse to pay import charges, or the package is returned, we reserve the right to deduct shipping and return costs before issuing any refund.
  3. International orders are non-exchangeable due to logistical constraints.
    Contact us within 10 days of delivery at aikathelabel2024@gmail.com (please include your order number).
    Once we receive your return and it passes our inspection, we will process your refund within 3–5 business days.
  4. The refunded amount will be the cost of the item(s), less shipping, handling, and any import/duty charges we incur.
  5. If the return shipping cost exceeds the item cost, we may not be able to issue a refund.

CANCELLATION POLICY

You can cancel your international order before dispatch only. Once your order is shipped, we cannot cancel or stop it.

To cancel, please email us at aikathelabel2024@gmail.com with your order number and reason. Refunds (if applicable) will be processed to your original payment method.